Support

System requirements

• Windows 10 (version 1809 or later) or Windows 11, 64-bit
• No account and no internet connection needed after installation
• The line follows your primary display only
• Exclusive full-screen games can hide the line — use borderless windowed mode

Where settings and data live

Each app keeps one folder in your local app data. Deleting that folder resets the app to its defaults.

• ShowLine — %LOCALAPPDATA%\ShowLine
• ShowLine Photo — %LOCALAPPDATA%\ShowLinePhoto
• ShowLine Clip — %LOCALAPPDATA%\ShowClip
• ShowLine Color — %LOCALAPPDATA%\ShowHue
• ShowLine Snap — %LOCALAPPDATA%\ShowSnap

Default keyboard shortcuts

• Ctrl + Alt + A — take a screenshot (ShowLine)
• Ctrl + Alt + C — pick a colour (ShowLine, ShowLine Color)
• Ctrl + Alt + V — show or hide the line (ShowLine Clip)
• Ctrl + Alt + T — show or hide the line (ShowLine, ShowLine Photo, ShowLine Snap)
• Ctrl + Alt + Q — quit the app

Common problems

• The line does not appear — check that the app is running in the notification area, then press the show key
• The line disappears in a game — switch the game to borderless windowed, or turn on full-screen support in settings
• Antivirus warns about the app — it is unsigned installer-free code from the Microsoft Store; compare the hash shown in the Store listing
• Screenshots do not hang — check that the watched folder is enabled and that the screenshot landed there
• A card stopped working — the file it pointed at was moved or deleted; photos and screenshots are never copied

Changing the language

The interface is available in 12 languages: English, Simplified Chinese, Traditional Chinese, Japanese, German, French, Spanish, Korean, Italian, Dutch, Portuguese (Brazil) and Russian. Change it in the settings window, or from the language picker at the bottom of this site.

Report a bug or ask for a feature

Write to lihaoming365@outlook.com. Include the app name, its version from the settings window, your Windows version, and what you expected to happen. Screenshots help — but please check they do not contain anything private.

Refunds and purchases

Purchases and refunds go through the Microsoft Store. If something does not work, write to us first — most problems are fixed in a few days. See the Refunds page for the full route.